Yesterday, on my lunch break, I decided to try out this little deli not far from work(seriously, 0.5 of a mile). One of my co-workers had eaten there a couple days before and was just absolutely raving about the place. Seeing as how I had once again forgotten to pack my lunch the night before, I was definitely in the market for something delicious and maybe even more importantly... quick. I only get a half hour for lunch(unpaid as well) and my options are limited to about a 1.5 mile radius if I want to have any time to actually enjoy my meal instead of just devouring it solely for its nutritional value. With that said, this place sounded perfect so whenever noon rolled around, I decided to give it a go.
I pulled up, exited my vehicle and made my way through the door.. and it felt uninviting instantly. There wasn't a "Hi, how are you? What can I get for you today?", it was more of a "Yeah? What do you want?" in the form of a simple hand gesture calling me over to the register. After I had placed my order(pastrami on rye) and it was being prepared, I then realized that I didn't order anything to drink. So, I ask to add a Diet Coke to the order and the guy behind the register nearly rolled his eyes and sighed as if I had inconvenienced him so much that it ruined his life. I immediately get slightly annoyed by this prick, but brush it off because after all, I'll be out the door in a matter of moments. Now, it's time to pay for what I've ordered, so I bring out my wallet and pull my Visa debit/credit card from the card holder. Again, he nearly drops(literally) from the devastating blow of such an overwhelming inconvenience and then proceeds to inform me that they only accept cash. In this day and age, if you own a business.. no matter the business.. you should accept plastic. Period. Anyways, no big deal, as he instructs me to use the ATM that's readily available on the wall. So, still trying to maintain my patience.. I walk over and withdraw a single $20 bill from the ATM(with a nice little $2.50 fee to boot).
After all that nonsense, and about a $10.50 investment.. I finally bite into my pastrami. Almost as if the entire trip was destined to be irritating and a total waste of time and money.. it was mediocre, at best. Needless to say, that one's crossed off the list.. and I'll go even farther and say that I hope it folds entirely. There's no need for a business to be in existence if they treat their customers, the people who are willfully handing over their money in exchange for a particular service, that way. If you have severely underdeveloped people skills, do yourself a favor and don't invest in building an establishment where you will provide a service directly to said, people. It's a recipe for failure.
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